This page has ready-made text that you can use to inform your users of the the reasons why you are refusing service or delivering a scaled-down
user experience. Feel free to use and modify at your leisure, with or without attribution.
Dear user, we have just noticed that your browser or device is trying to access our website with a so-called frozen
User-Agent string. For this reason, and regretfully,
we have decided to [REFUSE SERVICE/LIMIT THE FEATURES/NOTIFY YOU OF THE ISSUE/...].
While this issue has a very technical nature and it is difficult to explain in simple terms, we ask you to kindly pay attention as this is about our ability to provide [OUR CONTENT/OUR SERVICE] to you and to other users now and in the future.
This is about a change that Google has introduce in its Chrome browser and that will make our life (and the lives of many publishers like us) more difficult. While Google claims that the change is meant to protect user privacy, the reality is different. We believe that Google does not really care about the privacy of users and it is simply enacting anti-competitive moves to reinforce its monopoly. Chrome's User-Agent freeze represents a unilateral change in how HTTP has always worked for 30 years and it will impact our ability to deliver an optimal user-experience to our [VISITORS/CLIENTS/CUSTOMERS] (you can refer to this website for the details).
For this reason, we kindly ask you to notify your browser and/or device manufacturer of this issue and ask them to revert their decision to freeze the User-Agent string.
We are looking forward to welcoming you back soon, this time in a world where stakeholders of the internet ecosystem can enjoy the beauty of the open web on fair terms for users, publishers, and everyone involved.
Thank you for your support and your understanding
[SIGNATURE/DATE/...]
While this issue has a very technical nature and it is difficult to explain in simple terms, we ask you to kindly pay attention as this is about our ability to provide [OUR CONTENT/OUR SERVICE] to you and to other users now and in the future.
This is about a change that Google has introduce in its Chrome browser and that will make our life (and the lives of many publishers like us) more difficult. While Google claims that the change is meant to protect user privacy, the reality is different. We believe that Google does not really care about the privacy of users and it is simply enacting anti-competitive moves to reinforce its monopoly. Chrome's User-Agent freeze represents a unilateral change in how HTTP has always worked for 30 years and it will impact our ability to deliver an optimal user-experience to our [VISITORS/CLIENTS/CUSTOMERS] (you can refer to this website for the details).
For this reason, we kindly ask you to notify your browser and/or device manufacturer of this issue and ask them to revert their decision to freeze the User-Agent string.
We are looking forward to welcoming you back soon, this time in a world where stakeholders of the internet ecosystem can enjoy the beauty of the open web on fair terms for users, publishers, and everyone involved.
Thank you for your support and your understanding
[SIGNATURE/DATE/...]